Introducing Arcanic Storage: AI Cloud Storage for Business

Arcanic AI Assistant: Answering all questions, including both internal and external information

Arcanic Assistant is an AI chatbot system which is integrated into the product Arcanic Storage to assist users in asking questions and retrieving information instead of manually data searching. This AI assistant has been built from the large language model Cono developed by Arcanic AI. Its operation is quite similar to how ChatGPT works, but it outstands with 2 points:

• It proficiently uses the Vietnamese language, to serve Vietnamese community.
• It can answer any types of knowledge. Arcanic Assistant will learn from the documents uploaded by users to Arcanic Storage and turn them into its own internal knowledge. In other words, the chatbot will be trained on those uploaded documents. This enables users to chat with the Arcanic Assistant about both publicly-known and private/internal knowledge.

Arcanic Storage: Storing and Utilize your Personal and Team Documents

Arcanic Storage provides a secure and user-friendly document storage system. Users can swiftly link their Google Drive accounts to synchronize documents conveniently. The standout features of Arcanic Storage, distinguishing it from Google Drive or traditional storage platforms, include:

• Intelligent AI-powered document search: Users can search for documents smartly using AI without needing to remember exact keywords or utilize filters. The system understands your needs based on general descriptions, eliminating the requirement for precise keywords.
• Document-specific Q&A Assistant: Users can open a report file and ask the Assistant to summarize its content or inquire about specific data within the file. In another case, if you open an image, you can ask the Assistant to provide a description of that image.

Now, let’s talk about how this magic tool can make your life and your work even better:

Use Case 1: Customer Support Agent

Arcanic Assistant (AI chatbot), combined with Arcanic Storage, will create an excellent “virtual salesman”. No longer rigid chatbot responses following pre-set scripts, Arcanic Assistant can naturally respond based on its trained knowledge.

Businesses only need 2 steps to deploy this solution:

1. Upload documents to Arcanic Storage. If these documents are already stored on Google Drive, users can link their Google Drive account to Arcanic Storage to synchronize the data. Then Arcanic Assistant will be trained based on this internal documentation.
2. Integrate the Arcanic Assistant chatbot into customer service channels such as Facebook, Messenger, Zalo, Telegram.

Use Case 2: Internal Knowledge Sharing

Arcanic Storage facilitates knowledge transfer within organizations. Team members can use the AI Assistant to quickly access relevant information and the document storage feature to share and collaborate on projects effortlessly. This use case transforms Arcanic Storage into a centralized hub for internal knowledge, fostering a culture of continuous learning and improvement.

Companies could use the webapp chat.arcanic.ai to as a place to share internal knowledge, or integrate the chatbot to social media channels (as discussed in the former use case) as long as it’s convenient for the business.